Website Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy explains how The Ballenger Report (“we”, “us”, or “our”) collects, uses, and protects your personal information. By using our website or providing us with your data, you agree to the practices described in this policy.

1. What This Policy Covers

This policy applies to information we collect:

Through our website and related digital platforms.
Via email, support tickets, and other electronic communications.
From third-party partners (such as marketing vendors and database suppliers).
During the recruitment and job application process.

2. Information We Collect

We collect personal information through several channels:

A. Information You Provide Directly

Contact Information: Name, email address, physical address, and phone number when you fill out a contact form or request a quote.
Account Details: Username and passwords created for client portals.
Payment Information: Billing details and credit card numbers used for service payments.
Professional Data: Company name and job title.

B. Automatically Collected Data

When you browse our site, we automatically record technical data including:

IP addresses and device/browser types.
Browsing history, time spent on pages, and links clicked.
Usage statistics and location data (at a city or country level).

C. Cookies and Tracking

We use cookies and web beacons to improve site performance and personalize your experience. This includes Google Analytics for statistical analysis. You can manage your preferences or opt-out via your browser settings or the cookie control icon on our site.

3. How We Use Your Data

We use the data we collect to:

Provide Services: Deliver web design, marketing, and development services.
Communicate: Respond to your inquiries and send project updates.
Improve UX: Analyze site traffic to optimize our layout and content.
Marketing: Send news and promotions (with your ability to opt-out at any time).
Security: Detect and prevent fraud or unauthorized access.

4. How We Share Information

We do not sell your personal data. We only share it with:

Trusted Service Providers: Vendors who help us with hosting, payment processing, and email delivery.
Legal Compliance: Law enforcement or government authorities when required by law.
Business Successors: In the event of a merger, acquisition, or sale of company assets.

5. GDPR Notice (For EU and UK Residents)

If you are located in the European Economic Area (EEA), the UK, or Switzerland, you have specific rights under the GDPR:

Lawful Basis: We process your data based on your Consent, the performance of a Contract, or our Legitimate Interests (such as improving our services).
Your Rights: You have the right to access, correct, or erase your data; the right to object to processing; and the right to data portability.
Data Transfers: As we are based in the United States, your data will be transferred and stored outside the EEA. We ensure appropriate safeguards are in place for these transfers.
Right to Lodge a Complaint: You have the right to contact your local Data Protection Authority.

6. Your Rights and Choices

Regardless of where you live, you have control over your information:

Opt-Out: Unsubscribe from marketing emails using the link provided in any message.
Do Not Track: Our site honors “Do Not Track” and Global Privacy Control (GPC) signals.
Correction & Deletion: You may contact us to update or delete your personal information.

7. State-Specific Disclosures

California Residents: Under the CCPA/CPRA, you have the right to opt-out of “sharing” for cross-context behavioral advertising. We do not sell your personal data.
Nevada Residents: You may request that we do not sell your “covered information” for monetary consideration.

8. Security and Retention

We implement industry-standard technical and organizational measures to protect your data. We retain your information only as long as necessary to provide our services and comply with legal obligations.

9. Contact Us

For questions about this policy or to exercise your rights, please contact us at:

The Ballenger Report